With the net growing all the time this is like the FAX at the local copy shop has been at the past. You can take advantage of the technology without having to buy it.
Ease of installation and startup
CyberDiner Co. also works with you to get the physical installation done. Local computer personnel are used to do the physical installation of the system. All we need is a place to put it and a place to plug it in.
The CyberDiner system allows you to concentrate on being good at your business while making the advantages of high-tech available to you. All of the technical details of running a computer system are handled by CyberDiner Co.
Simple training materials are supplied with every CyberDiner to allow your personnel to get going quickly in putting new customers on the system.
Minimum time required by personnel
Many Internet Cafes have found themselves too busy helping people with the net to have time for running the restaurant. The CyberDiner comes with simple step-by-step instructions for customers to allow them to get going on the net quickly. Everything from logging into the system to how to find what you are looking for on the net are covered.
With the CyberDiner system everything possible is done to streamline the flow. This provides a more enjoyable experience for the customer and prevents the staff from becoming bogged down in the net.
Hardware maintenance is contracted to a local computer repair agency. This arrangement is made by the CyberDiner Company. All software maintenance is done by CyberDiner Company via the Internet.
The only thing left for the staff at the site to do is check customers in and take the money.
CyberDiner technical support is more than just a phone number to call when you have trouble. We take a proactive approach, monitoring your system to fix potential problems before they become real problems.
A side benefit of the CyberDiner system is that when a new customer is added to the system their name, address and phone number are included in the account record. This provides a mailing list of your customers.
The CyberDiner system can grow with your business. Workstations can be added to meet an increasing demand. Where the available phone service permits CyberDiner installs a frame relay connection to the Internet provider. A frame relay line can be upgraded in speed with a minimum effort and expense.
An important part of any business is to keep the customers coming back. Part of this is customer satisfaction. The step-by-step instructions and easy user interface make it possible for individuals to quickly come up to speed and find what they are looking for. Every effort is made to ensure customers are successful in their initial sorties into the net.
Another part of keeping customers coming back is the value provided to them. The CyberDiner system is not only fun but full attention has been paid to making it useful as well.
Customers get their own accounts on the system so they can both send and receive email. This provides a valuable service which is not available to many people elsewhere.
The system includes a printer and the ability to copy downloaded files to floppy disk. This gives the customer the ability to keep what they find on the net and further increases the value of the system to the customer.
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